Calderdale Dart

Disability Advice Resource Team
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Calderdale DART Current Services

At the end of May 2018 our Awards for All funded ‘Right Advice at the Right time’ service and our Lloyds ‘Settled Futures’ projects came to an end. In June a service funded by Santander also came to an end.

In June 2018 we started to deliver a new project called ‘The Reaching out project’ funded by the Allen lane Foundation for a 12 month period, providing 10 hours per week of Specialist Adviser time.

This project specifically targets adults aged 60 with mental health issues as the primary disability. We particularly focus on reducing stigmas around mental health for the target group and will introduce them to support groups, social networks, statutory and voluntary services to help them to integrate with wider communities, whilst also working to maximise income and increase budgeting skills. This project targets those who are isolated either financially, socially or rurally.

Todmorden Home visiting Service

In July 2018 we commenced another service funded by the Todmorden Wind Farm fund, (via the Community Foundation for Calderdale)

This project delivers a one day per week advice service to vulnerable people living in Todmorden; Walsden; Cornholme and Portsmouth and compliments our Council funded Home visiting service. The service is available to people who are unable to travel due to disability; caring responsibilities or financial constraints. This project delivers match funding to the Council Funded home visiting service. Advisers will carry out a financial assessment which will include assistance with the completion of appropriate benefit application forms, offer basic budgeting advice and provide resources and information that will seek to reduce feelings of isolation by allowing them to access other support services and will deliver health focussed advice and resources such as smoking cessation, alcohol reduction and promoting self-help apps such as activity counters to improve the individuals health and well-being.

We are also pleased to announce that the Community Foundation for Calderdale, through Comic Relief awarded us over £6,000 towards our core costs for the financial year April 2018 to March 2019.

We are very grateful to these funders for their support 

Home Visiting Service: Funded by Calderdale Council           

In April 2017 we were awarded a grant to deliver a targeted home visiting service to people who are vulnerable due to physical/mental disability or caring responsibilities and are unable to access fixed based advice services.  Priority will be given to helping those people who are vulnerable with long-term disabilities, who are required to transfer from Disability Living Allowance (DLA) to Personal Independence Payment (PIP) and who would find it difficult to complete the complex forms and/or challenge decisions, without help, for example, someone with severe arthritis who cannot hold a pen to complete a form.

Telephone or online based advice services are not always appropriate when dealing with complex issues, particularly where paperwork is involved. Such work generally requires face to face contact e.g. for completion of lengthy welfare benefit application forms. Because the funding is limited we will only be able to offer our support to those identified as most vulnerable. This may mean we cannot help some people and when this happens we will try to signpost you to other services in the area.

The service is based at our town centre office. However, most of the Adviser work will be carried out face to face, in the individual’s home, or place of care.

Carers Advice Support Service funded by: Calderdale Carers              

Clients to this service are only those who are directly referred to us by the Carers Project as the Carers Project funds this service. We will provide a limited number of hours per week of Adviser time dealing with complex issues such as transfer from DLA to PIP; appeals advice/representation and other issues of the carers and cared for.  Cases are referred on a single issue basis. Further requests for help with ‘new’ issues from clients previously referred to DART by the Carers Project; should seek re-referral from the Carers Project.

Clinical commissioning Group funded Cancer Support Service 

The funding for our Cancer Support Service ended on 31st May 2017. If you have used our service before and now have new issues you would like help with, please contact one of the following organisations:  

Macmillan Cancer Support Line 0808 808 0000

Advice for anyone with a cancer diagnosis, Helpline will do a benefit check and give advice around AA/PIP, will issue forms to client and confirm the advice in writing. No help given with form filling.

Macmillan Advice & Information Centre Calderdale Royal Hospital

Advice for anyone with a cancer diagnosis, Dinah Coggon- Macmillan Information and Support Manager Macmillan Unit CRH Telephone 01422 222709 Can refer people to AgeUK; pension service etc. and offer other advice. Does not help with form filling

AgeUK 4-6 The Square, Woolshops HX1 1RJ Telephone 01422 399830 or direct referral via referral process Advice for over 50’s only.  Help with form filling, benefit checks, blue badges and other appropriate services. Office based and home visiting service.

Citizens Advice Calderdale Telephone Advice Line 01422 842848

Open age. Initial contact through the advice line with follow up appointments offered if appropriate to help with form completion, benefit checks and/or self-help packs issued. Various venues - No home visits.

Pennine Housing – Telephone 0300555 557 Open Age – Initial contact though above number with follow up appointments offered to help with form filling, benefit checks etc. Various venues and home visits – Advice service for tenants of Pennine Housing tenants only

The Pensions Service Home Visiting Team – telephone 08456060265 or can be directly referred by Dinah Coggon via their own referral form Open age (adult) - Help to complete benefit claim forms on a per issue basis, would need to re-refer for any follow up issues. Home visiting service

Calderdale Council Benefits Assessment Unit Telephone:  0845 0245 08000

Open age (adult) some help offered with housing and council tax benefit entitlement only. Appointments can be arranged at Customer First offices and some home visiting.

Please see the menu for opening hours, how to contact us etc.

We have new opening hours from July 2018. These are the times you can contact us by telephone subject to staff availability. Staff are in the office outside these times and messages are picked up at regular intervals.

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CCG Evaluation report V3 June 2016.pdf235.35 KB
Peoples Postcode Trust Project Evaluation April2018 Disability Advice Resource Team.doc1.03 MB